Last Updated: 28th July 2021
Thank you for picking Bless Brothers! We're so pleased that you found furniture for your home from our collection. We want to make sure you have a flawless experience purchasing your items from us.
As with any shopping experience, there are terms and conditions that will apply to your online purchase from Bless Brothers. By placing an order, you agree to the terms set forth below.
We work really hard to ensure that all products available for purchase are accurately described and we rely on information provided to us from our trusted suppliers.
On rare occasions, it is possible that our website will contain errors or inaccuracies at any time, including after you have placed an order.
Some of the products we offer are hand made and/or made of natural materials and may have small variations between the product images and the product that you receive.
We work hard to ensure that colours shown in product images are accurate and you should be aware that the shade of colour from screen to screen can vary and can also look different depending on the lighting used in the room.
Bless Brothers reserves the right to amend any inaccuracies brought to our attention on our website in accordance with the Company’s policy.
All prices stated on the website and in this context are in Singapore dollars.
Bless Brothers reserves the right to reject any order due to data error entry or for any other reason without liability to the Customer. This includes all cases of “zero” priced items. The Company will refund the Customer for all such cases
Customer shall be responsible to provide the necessary documents including clear copy of photographs and invoices before the site visits can be scheduled by the Company.
The Warranty will be automatically void in the event of unauthorized actions or attempt of such actions toward the Products without the consent from the Company, including but not limited to (a) alterations, (b) dismantling, relocation or removal of any parts from the products no matter whether they are accessible to the public except the Company’s authorized personnel only.
Certain products will not have full or any finish on certain surfaces and parts of products, including but not limited to the bases of table tops and legs, the backs of chests, the tops of wardrobes, the bottom of drawers and bed slats. It shall not be deemed as defects under the situation including but not limited to the following:
Fiberglass and polished stainless steel products shall be expected to have minor scratches and undulations. These do not constitute defects.
Leathers and fabrics most commonly used in this program are wool, viscose, nylon, and genuine cow and buffalo hide leather. Customer is solely responsible for ensuring that he is not allergic to such materials before transactions. The Company bears no responsibility for such claims.
The Company uses cardboard and other materials in the packaging for most of its products. These materials may occasionally cause “micro-scratches” to the surface of products. These scratches are usually touched up by the delivery/ service team on the day of delivery. Such does not constitute defects.
The random nature such as color, grain and texture of the product material has variations. Aging and use will also affect the color and texture of products. Such does not constitute defects.
Newly assembled/ installed products may not rest flush with the floor immediately. The products will gradually level out after a period of approximately 3 to 7 days of use.
Newly unpacked sofas may have crumpled lines, indentations and depressions. These will lessen in appearance over time. Such does not constitute defects.
Similar models or materials bought at different times will have certain levels of variations and may not match the products previously purchased. These variations do not constitute defects.
Goods sold at As-Is
Goods sold at promotional events, sold "As-Is", as floor samples, or surplus in display items may have inherent cosmetic defects and may not have an appearance of being brand new. The Customer is fully aware of these cosmetic defects upon transactions and that the price discounts in the invoices reflect this acknowledgement.